CEO, Lutheran Ministries of Mercy
Terri Rodriguez is the President/CEO of Lutheran Ministries of Mercy. Terri provides executive leadership to Filling Homes, Luther Home of Mercy, and Lutheran Social Services of Northwestern Ohio.
Terri attended Owens Community College and obtained her Associate Degree in Law Enforcement. She also attended the University of Toledo and obtained her Associate Degree in Social Work, Bachelors Degree in Human Services and a Master's Degree in Public Administration. Terri obtained her State of Ohio - Licensed Nursing Home Administrators license in 2011.
Terri began her career at Luther Home of Mercy in 1989 as the Volunteer Coordinator. She was the Director of Public Relations and Development at LHM from 1990-1997. Terri was promoted to the position of Assistant Administrator of Community Ministries in 1999 and later became the Chief Operating Officer in 2009. Most recently, Terri served as Vice President, Lutheran Ministries of Mercy – LHM.
Traci Jaksetic serves as Vice President, Lutheran Social Services. Traci is responsible for the overall mission, values, and strategic goals of the agency.
Traci graduated from Bowling Green State University with a Bachelor of Science Business Administration Degree - Accounting.
Traci has worked in the not-for-profit sector since 1991. She has been with Lutheran Social Services for more than 13 years. She began with LSS while in college as an intern, and then worked full time in the Finance Department until taking a break from work to be a stay-at-home mom. She was on the board of two National Not for Profits in her tenure as a stay-at-home mom for 11 years.
Traci returned to Lutheran Social Services in 2011, and in 2014 was hired back full-time in the Finance Director position. She was appointed Director of Business Operations in 2017. She continues to advocate for the agency and is a member of the Lucas County Impact Coalition to help LSS position itself in the community for the services that are offered.
Director of Planned Giving
Jeanette Hrovatich serves as the Director of Planned Giving for Lutheran Ministries of Mercy. She is responsible for building and stewarding relationships with our donors, churches, and financial service professionals.
Jeanette attended The Ohio State University before transferring to the University of Toledo where she earned her Bachelor of Education. In addition, she has earned certifications from the Indiana School of Philanthropy, Harvard Kennedy School of Government and the Council of Volunteer Administrators in various aspects of gift planning, financial stewardship, fundraising, and management.
Jeanette began her career as a classroom teacher, transitioning to non-profit leadership more than 30 years ago. Jeanette has served at Ronald McDonald House of Toledo, National Multiple Sclerosis Society of Northwest Ohio, United Way of Greater Toledo, Sylvania Schools Athletic Foundation, and Read for Literacy/Claire’s Day.
Behavioral Health Director
Patty Hall has been with Lutheran Social Services of Northwestern Ohio since January 2022. Patty started as the Eastern Regional Coordinator, covering programming and maintaining a case load. She was promoted to the Behavioral Health Director in January 2023.
As Behavioral Health Director, Patty oversees all mental health, substance use disorder and case management programming for the five LSS offices in Toledo, Findlay, Fremont, Lima and Tiffin. She also maintains a case load of her own.
Patty is a Licensed Social Worker with the state of Ohio with previous experience with children and SUD. She received her Bachelors and Masters degrees in Social Work from Spring Arbor University.
Financial Stability Manager
Megan Pickering has been with Lutheran Social Services of Northwestern Ohio since October 2014. She has been the Financial Stability Manager since 2020, helping lead the program that provides realistic, action-oriented and nonjudgmental guidance and support with employment and career counseling, one-on-one financial coaching and education, and low-cost financial products that help build credit, savings and assets.
Prior to coming to LSS, Megan was a Medical Assistant for 12 years. She started at LSS as the front desk receptionist. She graduated from Southern New Hampshire University in Sept. 2017 with a Bachelor of Arts in General Studies with a Human Services concentration.
Food Pantry Coordinator
Debbie Lisk has been with Lutheran Social Services of Northwestern Ohio since June 2020. She came to LSS after working for more than 19 years as an Administrative Assistant in the Religious Education Office at St. Joseph Parish in Sylvania. Prior to that, she was a Financial Secretary for a Financial Consultant in Tacoma, Washington, from 1987-1990 and again from 1998-2001. In between, Debbie was afforded the opportunity to stay home with her children for eight years.
Debbie started with LSS as the Administrative Assistant in 2020 and began a dual role within the agency when she added Food Pantry Coordinator in December of 2021. She truly feels like she helps to make a difference in people’s lives.
Mission Advancement Coordinator
Jeremy Schneider started with Lutheran Social Services of Northwestern Ohio in April 2022. In his role as Mission Advancement Coordinator, Jeremy handles communications, marketing and outreach for the agency.
Jeremy came to LSS after more than 20 years working in journalism and communications. Locally, he worked for 13abc and The Blade as a digital journalist. He’s also worked for The Lima News and the Columbus Dispatch.
A native of Columbus, Jeremy attended The Ohio State University. He’s lived in northwest Ohio for more than 20 years.