Leadership Team

Terri Rodriguez

CEO, Lutheran Ministries of Mercy

Terri Rodriguez has been appointed President/CEO of Lutheran Ministries of Mercy. Terri provides executive leadership to Filling Homes, Luther Home of Mercy, and Lutheran Social Services of Northwestern Ohio.

Terri attended Owens Community College and obtained her Associate Degree in Law Enforcement. She also attended the University of Toledo and obtained her Associate Degree in Social Work, Bachelors Degree in Human Services and a Masters Degree in Public Administration. Terri obtained her State of Ohio - Licensed Nursing Home Administrators license in 2011. 

Terri began her career at Luther Home of Mercy in 1989 as the Volunteer Coordinator. She was the Director of Public Relations and Development at LHM from 1990-1997.  Terri was promoted to the position of Assistant Administrator of Community Ministries in 1999 and later became the Chief Operating Officer in 2009.  Most recently, Terri served as Vice-President, Lutheran Ministries of Mercy – LHM.

Tracia Jaksetic

Director of Business Operations

Tracia Jaksetic serves as Director of Business Operations, Lutheran Social Services. Tracia is responsible for the overall management of the Business Operations of the agency. 

Tracia graduated from Bowling Green State University with a Bachelor of Science Business Administration Degree- Accounting. Tracia has worked in the not for profit sector since 1991. Tracia has been with Lutheran Social Services for over 13 years. She began while in College as an intern, and then worked full time in the Finance Department until taking a break from work to be a stay at home mom. She was on the board of two National Not for Profits in her tenure as a stay at home mom for 11 years. Tracia returned to Lutheran Social Services in 2011, and in 2014 was hired back full-time in the Finance Director position. She was appointed Director of Business Operations in 2017. She continues to advocate for the agency and is a member of the Lucas County Impact Coalition to help LSS position itself in the community for the services that are offered.

Jeffrey Bischoff

Senior Program/Clinical Manager

Jeffrey oversees clinicians providing mental health and substance use disorder services across the agency's service area and, in the Toledo area, oversees the Financial Opportunities Center, the Siemer Housing Program, and the agency's lead partnership in the Scott High School Community Hub. Jeffrey worked previously for LSS as the director of the Open Dorr Family Resource Center, and has also provided mental health services as a family worker in a juvenile residential facility and as a general outpatient mental health clinician specializing in the areas of domestic violence and sexual abuse victims and offenders. He also has varied experience in parish ministry and church administration and continues to work in this area.

Jeffrey obtained a Bachelor of Arts in Religion from Capital University, a Masters in Divinity from Trinity Lutheran Seminary, and a Masters in Clinical Pastoral Counseling from Ashland Theological Seminary. He is both a Licensed Social Worker and a Licensed Professional Clinical Counselor with supervisory designation in Ohio.

Jeanette Hrovatich

Director of Planned Giving

Jeanette Hrovatich serves as the Director of Planned Giving for Lutheran Ministries of Mercy. She is responsible for building and stewarding relationships with our donors, churches, and financial service professionals. 

Jeanette attended the Ohio State University, transferring to the University of Toledo where she earned her Bachelor of Education. In addition, she has earned certifications from the Indiana School of Philanthropy, Harvard Kennedy School of Government and the Council of Volunteer Administrators in various aspects of gift planning, financial stewardship, fundraising, and management. 

Jeanette began her career as a classroom teacher, transitioning to non-profit leadership over 30 years ago. Jeanette has served at Ronald McDonald House of Toledo, National Multiple Sclerosis Society of Northwest Ohio, United Way of Greater Toledo, Sylvania Schools Athletic Foundation, and Read for Literacy/Claire’s Day.